Terms of Business
Property Intelligence Services
Document Reference:
YPR-TOB-2024 | Last Updated: December 2024
Effective Date:
These terms apply from the date of acceptance of our services
1. Our Services and Appointment
1.1 Appointment
Yorkshire Property Report provides independent property intelligence and analysis services. By engaging our services, instructing us to prepare reports, or making payment, you appoint us to act on your behalf under these Terms of Business.
1.2 Services Provided
We provide the following property intelligence services for properties within Yorkshire and surrounding areas:
All fees are inclusive of VAT where applicable.
1.3 Professional Standards
We undertake to provide our services with reasonable skill and care, using current data sources and established analytical methodologies. Our reports are prepared for your specific use and should not be relied upon by third parties.
2. Fees, Costs and Payment
2.1 Responsibility for Payment
You are responsible for payment of our fees, costs and charges. Payment is required in full before commencement of report preparation. We accept major credit cards and bank transfers processed through secure payment systems.
2.2 Fee Structure
Our fees are set out above and quoted inclusive of VAT. Fees may be subject to periodic review but any instruction accepted will be completed at the fee quoted at the time of acceptance.
2.3 Additional Costs
Where additional research or urgent delivery is requested, supplementary charges may apply. Such charges will be agreed in advance and confirmed in writing before proceeding.
2.4 Interest and Recovery
Interest may be charged at 4% above the Bank of England base rate on overdue amounts. We reserve the right to suspend services where payments are outstanding beyond 14 days.
3. Your Obligations
3.1 Information Provision
You must provide accurate and complete information about the property including full address, any specific requirements, and material facts that may affect our analysis. Inaccurate information may compromise the quality of our service.
3.2 Use of Reports
Our reports are prepared for your exclusive use in connection with property decisions. You agree not to distribute, copy, or make available our reports to third parties without our written consent. Reports remain our intellectual property.
3.3 Professional Advice
Our reports provide analysis and interpretation of available data but do not constitute formal valuations, legal advice, or investment recommendations. You should seek appropriate professional advice before making significant property decisions.
4. Our Responsibilities and Limitations
4.1 Standard of Care
We will exercise reasonable skill and care in preparing your report using reliable data sources and established analytical methods. However, we cannot guarantee absolute accuracy due to the dynamic nature of property markets and limitations of available data.
4.2 Limitation of Liability
Our liability under these terms is limited to direct losses and shall not exceed the fee paid for the specific report in question. We exclude liability for consequential losses, lost profits, or indirect damages.
Important: Subject to clause 4.1 above, we will not be liable for any loss as a result of market changes occurring after the report date, decisions made based on our reports, or circumstances beyond our reasonable control.
4.3 Professional Indemnity
We maintain professional indemnity insurance appropriate to our services. Details of coverage limits are available upon request.
5. Confidentiality and Data Protection
5.1 Confidentiality
We will maintain confidentiality of all information provided by you and relating to the property under analysis. We will not disclose such information to third parties except as required by law or with your explicit consent.
5.2 Data Protection
We process personal data in accordance with the General Data Protection Regulation (GDPR) and Data Protection Act 2018. Our Privacy Policy, available on our website, provides full details of how we collect, use, and protect your personal information.
5.3 Data Retention
We retain client data and report copies for a period necessary to provide ongoing support and comply with regulatory requirements. You may request deletion of your data subject to our legal obligations.
6. Intellectual Property Rights
6.1 Ownership
All intellectual property rights in our reports, methodologies, analysis techniques, and documentation remain our exclusive property. You receive a limited, non-transferable license to use the report for your intended purposes only.
6.2 Restrictions
You may not reproduce, modify, create derivative works, or reverse engineer our reports or methodologies. Commercial use or redistribution is strictly prohibited without our written consent.
7. Termination and Cancellation
7.1 Cancellation Rights
You may cancel your instruction within 14 days of placing your order, provided we have not commenced preparation of your report. Cancellation after commencement may result in charges for work completed.
7.2 Termination for Breach
We may terminate our appointment immediately if you breach these terms, particularly regarding payment obligations or misuse of our intellectual property.
7.3 Survival of Terms
Clauses relating to payment, intellectual property, confidentiality, and limitation of liability survive termination of our appointment.
8. Complaints Procedure and General Terms
8.1 Complaints Handling
We operate a formal complaints procedure. Initial concerns should be directed to our customer service team. We will acknowledge complaints within 2 business days and provide substantive responses within 14 days. Unresolved disputes may be referred to appropriate alternative dispute resolution services.
8.2 Governing Law
These Terms of Business are governed by English law and subject to the exclusive jurisdiction of the English courts. Any provisions found invalid or unenforceable will not affect the validity of remaining terms.
8.3 Entire Agreement
These Terms of Business constitute the entire agreement between us regarding our services and supersede all prior agreements, representations, or understandings. Amendments must be made in writing and agreed by both parties.
8.4 Assignment
You may not assign your rights under these terms without our written consent. We may assign our rights and obligations to associated companies or successors in business.