Terms of Business

Property Intelligence Services

Document Reference:

YPR-TOB-2024 | Last Updated: December 2024

Effective Date:

These terms apply from the date of acceptance of our services

1. Our Services and Appointment

1.1 Appointment

Yorkshire Property Report provides independent property intelligence and analysis services. By engaging our services, instructing us to prepare reports, or making payment, you appoint us to act on your behalf under these Terms of Business.

1.2 Services Provided

We provide the following property intelligence services for properties within Yorkshire and surrounding areas:

Crime Level Analysis: Comprehensive crime statistics and safety analysis £90.00
Affordable Properties Report: Value analysis and market opportunities £59.00
Price Evaluation Report: Professional valuation and market assessment £64.00

All fees are inclusive of VAT where applicable.

1.3 Professional Standards

We undertake to provide our services with reasonable skill and care, using current data sources and established analytical methodologies. Our reports are prepared for your specific use and should not be relied upon by third parties.

2. Fees, Costs and Payment

2.1 Responsibility for Payment

You are responsible for payment of our fees, costs and charges. Payment is required in full before commencement of report preparation. We accept major credit cards and bank transfers processed through secure payment systems.

2.2 Fee Structure

Our fees are set out above and quoted inclusive of VAT. Fees may be subject to periodic review but any instruction accepted will be completed at the fee quoted at the time of acceptance.

2.3 Additional Costs

Where additional research or urgent delivery is requested, supplementary charges may apply. Such charges will be agreed in advance and confirmed in writing before proceeding.

2.4 Interest and Recovery

Interest may be charged at 4% above the Bank of England base rate on overdue amounts. We reserve the right to suspend services where payments are outstanding beyond 14 days.

3. Your Obligations

3.1 Information Provision

You must provide accurate and complete information about the property including full address, any specific requirements, and material facts that may affect our analysis. Inaccurate information may compromise the quality of our service.

3.2 Use of Reports

Our reports are prepared for your exclusive use in connection with property decisions. You agree not to distribute, copy, or make available our reports to third parties without our written consent. Reports remain our intellectual property.

3.3 Professional Advice

Our reports provide analysis and interpretation of available data but do not constitute formal valuations, legal advice, or investment recommendations. You should seek appropriate professional advice before making significant property decisions.

4. Our Responsibilities and Limitations

4.1 Standard of Care

We will exercise reasonable skill and care in preparing your report using reliable data sources and established analytical methods. However, we cannot guarantee absolute accuracy due to the dynamic nature of property markets and limitations of available data.

4.2 Limitation of Liability

Our liability under these terms is limited to direct losses and shall not exceed the fee paid for the specific report in question. We exclude liability for consequential losses, lost profits, or indirect damages.

4.3 Professional Indemnity

We maintain professional indemnity insurance appropriate to our services. Details of coverage limits are available upon request.

5. Confidentiality and Data Protection

5.1 Confidentiality

We will maintain confidentiality of all information provided by you and relating to the property under analysis. We will not disclose such information to third parties except as required by law or with your explicit consent.

5.2 Data Protection

We process personal data in accordance with the General Data Protection Regulation (GDPR) and Data Protection Act 2018. Our Privacy Policy, available on our website, provides full details of how we collect, use, and protect your personal information.

5.3 Data Retention

We retain client data and report copies for a period necessary to provide ongoing support and comply with regulatory requirements. You may request deletion of your data subject to our legal obligations.

6. Intellectual Property Rights

6.1 Ownership

All intellectual property rights in our reports, methodologies, analysis techniques, and documentation remain our exclusive property. You receive a limited, non-transferable license to use the report for your intended purposes only.

6.2 Restrictions

You may not reproduce, modify, create derivative works, or reverse engineer our reports or methodologies. Commercial use or redistribution is strictly prohibited without our written consent.

7. Termination and Cancellation

7.1 Cancellation Rights

You may cancel your instruction within 14 days of placing your order, provided we have not commenced preparation of your report. Cancellation after commencement may result in charges for work completed.

7.2 Termination for Breach

We may terminate our appointment immediately if you breach these terms, particularly regarding payment obligations or misuse of our intellectual property.

7.3 Survival of Terms

Clauses relating to payment, intellectual property, confidentiality, and limitation of liability survive termination of our appointment.

8. Complaints Procedure and General Terms

8.1 Complaints Handling

We operate a formal complaints procedure. Initial concerns should be directed to our customer service team. We will acknowledge complaints within 2 business days and provide substantive responses within 14 days. Unresolved disputes may be referred to appropriate alternative dispute resolution services.

8.2 Governing Law

These Terms of Business are governed by English law and subject to the exclusive jurisdiction of the English courts. Any provisions found invalid or unenforceable will not affect the validity of remaining terms.

8.3 Entire Agreement

These Terms of Business constitute the entire agreement between us regarding our services and supersede all prior agreements, representations, or understandings. Amendments must be made in writing and agreed by both parties.

8.4 Assignment

You may not assign your rights under these terms without our written consent. We may assign our rights and obligations to associated companies or successors in business.